
TRANSFORMING
THE HUMAN
EXPERIENCE

TRANSFORMING
THE HUMAN
EXPERIENCE
We transform patient care through innovative immersive environments, scientifically proven to reduce anxiety, enhance comfort, and boost revenue, aligning design with healthcare goals.
The Challenge.
Patient Anxiety in Diagnostic Imaging
The solution.
Positive Distraction
The Character Farms Difference
Welcome to a new way to improve patient outcomes and increase acquisitions in diagnostic imaging. Character Farms’ theming transforms healthcare spaces, enhancing experiences and boosting your bottom line.
RETENTION
CALMING
Transformative designs encourage patients to return and recommend your facility to others. By offering an anxiety-free, engaging atmosphere, Character Farms helps build trust and loyalty with patients over time.
Patients feel more at ease. Positive distractions improves imaging outcomes, and enhance overall patient satisfaction, ensuring a comforting experience.
Our theming solutions not only reduce inefficiencies caused by patient anxiety but also improve patient throughput and procedure success rates. These changes translate directly into higher revenue and financial growth for your facility.
PRODUCTIVITY
PROFITABILITY
Our immersive themed environments create smoother workflows by reducing patient stress and improving cooperation during procedures. This helps staff focus on delivering exceptional care, leading to better performance.
Clients Implenting Positive Distraction
The Challenge in the Patient Expeirnece
High Anxiety Levels
of patients receiving diagnostic imaging services reported high levels of anxiety when undergoing their imaging procedure.
91%
The Hidden Costs of Patient Anxiety
$364K
20%
Lost Revene
55%
Repeated Scans
Added Time
of diagnostic imaging leaders agree that environmental theming is a crucial link item in planning and procuring new or updated imaging facilities.
of diagnostic imaging leaders think it's very important to find a proven way to improve their patient outcomes and to increase their doctor referrals.
of diagnostic imaging leaders believe they would benefit from reduced patient anxiety and stress before and during imaging procedures.




















A positive distraction is defined as an environmental feature that elicits positive feelings and holds attention without taxing or stressing the individual, thereby blocking worrisome thoughts.
The Soluition: Postitive Distraction in Action
DEFINITION
Age-appropriate positive distraction facilitates coping, helps manage anxiety, decreases the use of sedation and other pharmacological methods, and builds patient trust.
Data analysis shows that the introduction of distraction conditions was associated with calmer behavior and less fine and gross movement, suggesting significant calming effects.
Positive distraction spaces at Children's Hospital of Pittsburgh saw CT procedure volume increase 18%. Sedations for CT procedures dropped 97% - from 351 to nine in the same time span.
RESULTS
CALMING
APPLICATION
Diagnostic Imaging Leader Insights
86%
of diagnostic imaging leaders think it's very important to find a proven way to improve their patient outcomes and to increase their doctor referrals.
80%
of diagnostic imaging leaders agree that environmental theming is a crucial link item in planning and procuring new or updated imaging facilities.
90%
of diagnostic imaging leaders believe they would benefit from reduced patient anxiety and stress before and during imaging procedures.
“Delivering patient-centered care requires focus beyond clinical outcomes to the entire patient journey. Enhancing the patient experience is crucial for hospitals and imaging centers today.”